Residential Property Management

JMC Management Services, Inc. (JMC), a division of Mitch Cox Companies, provides full-service residential and community association management for Tri-Cities homeowners. JMC offers financial and management solutions that give time and peace-of-mind back to board members and homeowners. With over sixty years of combined experience and an in-house CMCA, the JMC management team has been providing condominium associations, HOAs, and residential associations quality best practices that only an established full-service real estate company can provide.



  • Accounting & Financial Reporting
  • Annual Budget Documentation & Review
  • Dues & Assessments Collections
  • Detailed Expense to Budget Monthly Payments & Reporting
  • On-Call Maintenance
  • Open Board Communication
  • Document Compliance Verification
  • Landscaping & Grounds Maintenance
  • Lake/Pool Management
  • Property Risk Assessment
  • Due Diligence Reviews for Vendor Selection
  • Annual Owners Meeting Planning & Preparation

Meet Our Residential Property Management Team

Karen Ricker, CMCA

Karen Ricker, CMCA

Community Association Manager

Karen, as a certified Community Association Manager for JMC Management Company, a division of Mitch Cox Companies, is responsible for the management of over a third of the 18 communities representing 885 home owners in the company’s portfolio of common interest community agency contracts. She assists her communities board of directors in budget planning, long-term reserve evaluations, financial report review and maintenance coordination. Her knowledge and experience are an asset to those boards as they make strategic decisions for their community goals and forward direction. Karen provides valuable assistance to those owners selling and buying homes in her communities through communications with Realtors, financial institutions and closing companies. Additionally, she provides assistance as requested for other company managed associations. Excellent customer service is her focus in all areas of her management work.

Karen joined Mitch Cox Companies in 2014 as an Administrative Assistant/ Assistant community Association Manager and within a year was promoted to a full time Assistant Community Association Manager. In 2017 she earned her Certified Manager of Community Associations designation through the nationally recognized Community Association Institute. She is recognized as a committed and highly qualified professional with the knowledge and skills required to successfully manage community associations.

Karen grew up just south of Dayton, Ohio and moved to the area to attend Milligan College where she graduated with a Bachelor’s Degree in Office Administration and minor in Business Administration. She loved the area so much she decided to stay in East Tennessee. Karen is active in her church and gives back through service work to others through Mitch Cox Companies ministry projects and her own personal music and other ministry. She lives in Johnson City with her family and “fur babies.”

Magee Little

Magee Little

Community Association Manager

Magee Little currently serves as a Community Association Manager for JMC Management Company’s Residential Property Management Team. Little is responsible for overseeing the operations of multiple residential communities in the Tri-cities. Additionally, Magee provides a highly-proficient support system backed by excellent customer service skills.

Little has been a Chairperson for Upper East Tennessee Celtic Society, Chairperson for Appalachian Renaissance Faire, Inc., Executive Chairperson for Mountain View Elementary PTA, and an Executive Chairperson for Johnson City Council of PTA. Little currently resides in Johnson City with her family and enjoys hiking, music, and community outreach.

Home Owners Association Success Stories

JMC Management’s bidding and contract negotiations have enabled us to maintain stable operating and repair costs and keep our community fees reasonable. We have a well-groomed and maintained community thanks to JMC’s assistance in selecting qualified contractors and appreciate their hands-on cooperation with our HOA board.

Howard K.
HOA President

JMC is a first-class professional property management company. They handle every aspect of property management in an outstanding manner. They are always on top of everything going on in our HOA and are diligent in addressing general maintenance, repairs, and safety issues while insuring all accounts receivable and payable are handled timely and accurately. Within three months, they were able to completely eliminate our overdue accounts balance.

HOA Board President

During the more than 8 years in which Mitch Cox Community Associations Property Management has managed our Condominium Association, I have been extremely impressed with Sharyon and Sandy. Our Condominium Association runs well due to the knowledge, diligence, and dedication from this property management team. I highly recommend them.

HOA Board President

2304 Silverdale Drive, Ste. 200
Johnson City, TN 37601

P (423) 282-6582
F (423) 282-5903

Monday – Friday, 8:00 am – 5:00 pm

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