Founded in Johnson City in 2011, Hotel Management Services, Inc. (HMS) is one of the Mitch Cox Companies operating in the Southeast and Midwest of the United States. The mission of Hotel Management Services, Inc. is to create customer loyalty by delighting our guests and enabling our team members. The HMS core values are faith, integrity, respect, and motivation (FIRM). The organization strives to reflect this in how it does business and how it cares for its team members – its greatest asset.
Currently, HMS specializes in the economy extended stay market segment of the hospitality industry. The brands HMS knows well include Value Place (soon to be WoodSpring Suites), Studio 6, and Suburban Extended Stay.
To learn more about Hotel Management Services, visit the Hotel Management Services website at HMShotel.com.
The HMS team consists of over 100 team members at locations across the Midwest and Southeast US. The properties include:
- Johnson City, Tennessee
- Champaign, Illinois
- Evansville, Indiana
- Macon West, Georgia
- Macon North, Georgia
- Columbia (Elgin), South Carolina
- Columbia (Lexington), South Carolina
- Greenville, South Carolina
- Simpsonville, South Carolina
- Spartanburg, South Carolina
- Augusta Riverwatch, Georgia
- Augusta Noland, Georgia
- Orlando (Clarcona), Florida
- Orlando (Clermont), Florida
- Asheville, North Carolina
The HMS vision is to expand nationally by fulfilling the organization’s mission efficiently and effectively for the benefit of all stakeholders. It begins with the guest experience. At all our hotels, we strive to delight the guest with impeccably clean rooms, rugged safety and security measures, kind-hearted staff and affordable rates.
We take care of our team members through regular communication and training. We execute quality assurance programs to ensure our staff is performing at 100%. We encourage our staff through monthly newsletters, positive messages and the Marketplace Chaplains program. Our property managers are leaders at their properties, demonstrating servant leadership through example.
We provide returns for investors by maintaining occupancy, watching market trends, employing creative marketing techniques and adjusting rate to the equilibrium point of market supply and demand. Our in-house accounting company, JMC Management, processes the finances of our hotels and personnel, ensuring accuracy, confidentiality, and timeliness with all our data.
HMS is always open to opportunities to work together with the right partner. If you are interested in finding out more about HMS, please contact us below.