Our Team

Development Partners

Mitch Cox

Mitch Cox

CEO, Founder

A Johnson City native, Mitch Cox has been instrumental in creating Johnson City’s business and residential communities through real estate development, general contracting, and property management for over thirty years.

In 1971, Mitch earned a BS degree from East Tennessee State University majoring in Economics. He began his first design-build project in 1979 and has since followed with numerous developments, such as Mountcastle Centre, University Plaza, Park Place, Princeton Square, Sunset Professional Park, Sunset East, Sunset West, Knob Creek Marketplace, Peoples Crossing, Perimeter Plaza, Waterbrooke Professional Park and Med Tech Plaza.

In addition to his contributions in commercial real estate, Mitch has added an impressive list of residential communities to the Tri-Cities area, such as Waterbrooke, The Ridges Overlook, The Villas at Netherland Lane, and Hunter’s Lake – which includes an assisted-living facility. Mitch has also developed hotels in Georgia, South Carolina, Tennessee, Indiana, and Illinois.

Mitch has served on the Boards of The United Way, Contact Ministry, Mountain States Foundation, Blue Ridge Medical Management, Coalition for Kids, Inc., Holston United Methodist Home for Children, Johnson City Country Club and Buffalo Mountain Camp. In 1989, he was recognized by the Johnson City Chamber of Commerce as “Small Business Person of the Year.” In 2005, he was recognized as a “Leader in Christian Service” by Milligan College. In May 2006, he received the “Junior Achievement Business Hall of Fame Laureate” recognition for his focus on responsibility, ethics, leadership and the encouragement of youth. Mitch has also received the “Rotary Club Paul Harris Fellow Award” for his service to the organization and to the community.

Having a desire to give back to the community in areas involving spiritual growth, Mitch has been blessed to serve and give in many ways. He is a member of the United Emmaus Community, which is affiliated with the United Methodist Church, and along with his wife, Barbara, is active in Munsey Church. He is the founder of Coalition for Kids, Inc. a youth faith-based ministry and after-school mentoring and tutoring program located in East Johnson City. He has served on Kairos Prison Ministry teams spending weekends inside Northeast State Correctional Facility ministering to prisoners. He also supports youth programs like Junior Achievement, Young Life, Doe River Gorge, and Boy Scouts of America.

Golf is Mitch’s primary leisure interest, and in 2005, 2006 and 2012 he enjoyed playing in the Tennessee Senior Amateur tournaments where he finished in the top 20 both years. He was also the Senior Club Champion at The Ridges Golf and Country Club in 2006, 2008, 2009, 2010, 2011 and 2012.

Mitch lives in Johnson City with his wife, Barbara, and his son, Philip, is a partner in Mitch Cox Companies.

Tracy Fleenor

Tracy Fleenor

Development Partner, Chief Financial Officer

Tracy has served as the Chief Financial Officer (CFO) of Mitch Cox Companies since 1992. Currently, she serves as both the COO of Mitch Cox Companies and manager of Mitch Cox Construction, Inc.

Before she joined with Mitch Cox, Tracy worked as an internal auditor, a compliance officer, and the CFO of a mortgage and financial services company.

Tracy holds a Master’s Degree in Accounting from East Tennessee State University and a Bachelor of Science Degree in Accounting from Weber State University.

Tracy lives in East Tennesee with her children.

Philip Cox

Philip Cox

Development Partner, President of Hotel Management Services, Inc.

With over 15 years experience in commercial real estate sales and development, Philip Cox acts as both a development partner with Mitch Cox Companies and president for Hotel Management Services, Inc. (HMS). He is a graduate of Southern Methodist University holding a BBA in Real Estate Finance. He also holds real estate licenses in Texas and Tennessee.

Before coming to Mitch Cox Companies, Philip was a successful commercial real estate broker in Dallas, TX with the firm Marcus and Millichap where he transacted over 23 million dollars in sales of office and retail in just two years. During the last five years, Philip has developed retail, self-storage, and hotel projects for Mitch Cox Companies. Now, he focuses primarily on driving growth and acquisitions for the HMS portfolio.

Philip is highly involved in the Johnson City community. He has been a board member of The United Way of Washington County, The Boy Scouts Sequoyah Council, and Good Samaritan Ministries where he served as President. He also serves on the Johnson City Development Authority as well as the Johnson City Community Development Authority.

John Speropulos, CCIM SIOR

John Speropulos, CCIM SIOR

Development Partner, President of Mitch Cox Realtor, Inc.

With more than seventeen years of experience in the real estate industry, John leads the commercial division of Mitch Cox Companies and is President of Mitch Cox Realtor, Inc. In his career, John has successfully represented local, regional, and national clients. He also manages a portfolio of more than 1,100,000 square feet of commercial real estate in the Tri-Cities. John has two Bachelor of Business Administration degrees from East Tennessee State University (one with a major in Accounting, the other with a major in Finance - Real Estate).

As a Certified Commercial Investment Member (CCIM), he is recognized as an expert in commercial and investment real estate by the CCIM Institute. Only 6% of commercial real estate practitioners nationwide hold the CCIM designation.

John is deemed a Specialist in the Office Market and has been conferred the designation of SIOR by the Society of Industrial and Office Realtors. Real estate professionals who have earned the SIOR designation are recognized as the most capable and experienced brokerage practitioners in any market.

The Mountain States Foundation named John the recipient of the 2015 Spirit Award. John has also received the National Commercial Award for Excellence in the Commercial Real Estate Industry from the National Association of Realtors and the Mark Keesecker Humanitarian Award from the Northeast Tennessee Association of Realtors. He was recognized as a 40 Under Forty by the Business Journal of Tri-Cities and has been inducted into the ETSU Hall of Fame.

John is a Past Member and Chairman of the Advisory Board for Jefferson Federal Bank's Tri-Cities Division. He has served as a Past Director of State of Franklin Savings Bank; a Past Director of Eastman Credit Union; a Trustee and Past Chairman of Mountain States Foundation; has served on the Investment Committee and Relationship Committee of Mountain States Health Alliance and presently serves on their Finance Committee; a Past Chairman of Young Life of Upper East Tennessee; is a Member of the International Council of Shopping Centers; a Member of the National Association of Realtors; a Member and Past President of the Tri-Cities Chapter of CCIM; serves as Admissions Chairman of the East Tennessee Chapter of SIOR; serves on the President's Executive Council of Milligan College; serves as a member of the East Tennessee State University Foundation; serves on the Northeast State Community College Foundation; and serves as a Member and Elder of Redeemer Community Church.

Mike Cannon

Mike Cannon

Development Partner, Architect

With over thirty years of experience as an architect, Mike has managed the architectural division of Mitch Cox Companies for more than ten years. Prior to joining with Mitch Cox, Mike owned and operated an architectural firm for twelve years. He has provided architectural services throughout the entire southern region.

Mike holds a Bachelor’s Degree in Architecture from the University of Tennessee School of Architecture. He specializes in the design and construction of general and professional office spaces, medical offices and clinics, retail and commercial centers, industrial and warehouse buildings, hospitality and institutional facilities, and residential projects.

He is a member of Central Baptist Church where he serves on the building and grounds committee and assists with children in Sunday School. He is a past member of the Board of Directors for the Hospital Guest House. He is also a former member and Vice Chairman of the Town of Jonesborough Historic Zoning Commission.

Mike resides in Johnson City with his wife, Vicki, and has two married daughters

Corporate Leadership

Mitch Cox

Mitch Cox

CEO, Founder

A Johnson City native, Mitch Cox has been instrumental in creating Johnson City’s business and residential communities through real estate development, general contracting, and property management for over thirty years.

In 1971, Mitch earned a BS degree from East Tennessee State University majoring in Economics. He began his first design-build project in 1979 and has since followed with numerous developments, such as Mountcastle Centre, University Plaza, Park Place, Princeton Square, Sunset Professional Park, Sunset East, Sunset West, Knob Creek Marketplace, Peoples Crossing, Perimeter Plaza, Waterbrooke Professional Park and Med Tech Plaza.

In addition to his contributions in commercial real estate, Mitch has added an impressive list of residential communities to the Tri-Cities area, such as Waterbrooke, The Ridges Overlook, The Villas at Netherland Lane, and Hunter’s Lake – which includes an assisted-living facility. Mitch has also developed hotels in Georgia, South Carolina, Tennessee, Indiana, and Illinois.

Mitch has served on the Boards of The United Way, Contact Ministry, Mountain States Foundation, Blue Ridge Medical Management, Coalition for Kids, Inc., Holston United Methodist Home for Children, Johnson City Country Club and Buffalo Mountain Camp. In 1989, he was recognized by the Johnson City Chamber of Commerce as “Small Business Person of the Year.” In 2005, he was recognized as a “Leader in Christian Service” by Milligan College. In May 2006, he received the “Junior Achievement Business Hall of Fame Laureate” recognition for his focus on responsibility, ethics, leadership and the encouragement of youth. Mitch has also received the “Rotary Club Paul Harris Fellow Award” for his service to the organization and to the community.

Having a desire to give back to the community in areas involving spiritual growth, Mitch has been blessed to serve and give in many ways. He is a member of the United Emmaus Community, which is affiliated with the United Methodist Church, and along with his wife, Barbara, is active in Munsey Church. He is the founder of Coalition for Kids, Inc. a youth faith-based ministry and after-school mentoring and tutoring program located in East Johnson City. He has served on Kairos Prison Ministry teams spending weekends inside Northeast State Correctional Facility ministering to prisoners. He also supports youth programs like Junior Achievement, Young Life, Doe River Gorge, and Boy Scouts of America.

Golf is Mitch’s primary leisure interest, and in 2005, 2006 and 2012 he enjoyed playing in the Tennessee Senior Amateur tournaments where he finished in the top 20 both years. He was also the Senior Club Champion at The Ridges Golf and Country Club in 2006, 2008, 2009, 2010, 2011 and 2012.

Mitch lives in Johnson City with his wife, Barbara, and his son, Philip, is a partner in Mitch Cox Companies.

Tracy Fleenor

Tracy Fleenor

Development Partner, Chief Financial Officer

Tracy has served as the Chief Financial Officer (CFO) of Mitch Cox Companies since 1992. Currently, she serves as both the COO of Mitch Cox Companies and manager of Mitch Cox Construction, Inc.

Before she joined with Mitch Cox, Tracy worked as an internal auditor, a compliance officer, and the CFO of a mortgage and financial services company.

Tracy holds a Master’s Degree in Accounting from East Tennessee State University and a Bachelor of Science Degree in Accounting from Weber State University.

Tracy lives in East Tennesee with her children.

Jamie Ketron

Jamie Ketron

VP Of Operations

Jamie joined Mitch Cox Companies in 2019 as the Vice President of Operations. She has previously worked as an auditor in the public accounting industry and has held various accounting and operational positions in the energy sector. She is a certified public accountant and holds a Bachelor of Arts in Accounting and a Bachelor of Arts in Spanish Language & Literature both from Transylvania University. Jamie is a native of Kingsport. She resides in Bluff City with her husband and spends her free time farming, serving on the Sullivan County Cattlemen’s Association Board and volunteering with the American Red Cross.

Anthony Phipps

Anthony Phipps

Controller

Tony brings over 25 years of experience in accounting to Mitch Cox Companies. As the Controller, Tony manages the daily functions and responsibilities of the accounting department. Since joining the Mitch Cox team in 2012, Tony has revamped the accounting processes for the Realtor and Construction business lines expeditiously. Tony holds both a Bachelor of Business Administration in Accounting degree and a Master in Accountancy degree from East Tennessee State University. Previously, Tony worked in accounting in the retail, manufacturing and health care industry. Tony lives in Kingsport with his wife Angie.

Joe Maile

Joe Maile

Director of Risk Management

Since joining the company in 2016, Joe has provided HMS with inclusive compliance consultation services. Joe has over 20 years of experience in providing supply chain and risk management analysis for numerous major corporations.

Brokerage

John Speropulos, CCIM SIOR

John Speropulos, CCIM SIOR

Development Partner, President of Mitch Cox Realtor, Inc.

With more than seventeen years of experience in the real estate industry, John leads the commercial division of Mitch Cox Companies and is President of Mitch Cox Realtor, Inc. In his career, John has successfully represented local, regional, and national clients. He also manages a portfolio of more than 1,100,000 square feet of commercial real estate in the Tri-Cities. John has two Bachelor of Business Administration degrees from East Tennessee State University (one with a major in Accounting, the other with a major in Finance - Real Estate).

As a Certified Commercial Investment Member (CCIM), he is recognized as an expert in commercial and investment real estate by the CCIM Institute. Only 6% of commercial real estate practitioners nationwide hold the CCIM designation.

John is deemed a Specialist in the Office Market and has been conferred the designation of SIOR by the Society of Industrial and Office Realtors. Real estate professionals who have earned the SIOR designation are recognized as the most capable and experienced brokerage practitioners in any market.

The Mountain States Foundation named John the recipient of the 2015 Spirit Award. John has also received the National Commercial Award for Excellence in the Commercial Real Estate Industry from the National Association of Realtors and the Mark Keesecker Humanitarian Award from the Northeast Tennessee Association of Realtors. He was recognized as a 40 Under Forty by the Business Journal of Tri-Cities and has been inducted into the ETSU Hall of Fame.

John is a Past Member and Chairman of the Advisory Board for Jefferson Federal Bank's Tri-Cities Division. He has served as a Past Director of State of Franklin Savings Bank; a Past Director of Eastman Credit Union; a Trustee and Past Chairman of Mountain States Foundation; has served on the Investment Committee and Relationship Committee of Mountain States Health Alliance and presently serves on their Finance Committee; a Past Chairman of Young Life of Upper East Tennessee; is a Member of the International Council of Shopping Centers; a Member of the National Association of Realtors; a Member and Past President of the Tri-Cities Chapter of CCIM; serves as Admissions Chairman of the East Tennessee Chapter of SIOR; serves on the President's Executive Council of Milligan College; serves as a member of the East Tennessee State University Foundation; serves on the Northeast State Community College Foundation; and serves as a Member and Elder of Redeemer Community Church.

Marc Murphy, CCIM

Marc Murphy, CCIM

Vice President of Mitch Cox Realtor, Inc.

With over twelve years of commercial real estate experience and more than 750 transactions completed, Marc currently serves as Vice President of Brokerage for Mitch Cox Realtor, Inc., representing Sellers/Landlord and Buyers/Tenants with equal diligence and commitment. Marc is a licensed Commercial Real Estate Agent in Tennessee & North Carolina and a native of Johnson City, TN. He earned his Bachelor of Business Administration in Finance with a concentration in Real Estate from East Tennessee State University. He specializes in investment sales/acquisitions along with the leasing and selling of retail, office and industrial properties.

Marc has been conferred the Certified Commercial Investment Member (CCIM) designation from the CCIM Institute. A CCIM is a recognized expert in the commercial and investment real estate industry. Designees have completed a curriculum that covers essential CCIM skill sets including ethics, interest-based negotiation, financial analysis, market analysis, user decision analysis, and investment analysis for commercial investment real estate. CCIMs have completed a portfolio demonstrating the depth of their commercial real estate experience. Finally, they have demonstrated their proficiency in the CCIM skill sets by successfully completing a comprehensive examination.

Marc is a member of the International Council of Shopping Centers; He serves as Chair of the Facilities Committee for Summit Leadership Foundation, a non-profit ministry whose mission is to develop and connect Christian leaders; is a past member of the Board of Directors and chair of the Facilities Acquisition Taskforce for Summit Leadership Foundation; is a Past President of the Tri Cities Division of the East Tennessee Chapter of CCIM where he also served on the Executive Committee as Communications Chair & Education/Scholarship Co-Chair; is a Member of the East Tennessee Chapter of CCIM; is a Past Member of the Commercial MLS Committee for the Northeast Tennessee Association of Realtors; and is a past Advisory Board Member for generatioNext, Magazine For Young Professionals.

Shannon K. Castillo

Shannon K. Castillo

Affiliate Broker

Shannon joined Mitch Cox Companies in January of 2014 as Affiliate Broker for Mitch Cox Realtor and as Assistant to our founder Mitch Cox.

She has over 12 years of award winning sales experience and joins the staff following her position as Director of Redevelopment for Washington County Economic Development Council. In that role, she recruited new businesses, worked closely with the city officials of Johnson City, developed relationships with downtown business owners, and worked on the tax increment financing for downtown Johnson City. Her experience in sales, customer service, and her time spent in public service in economic development make her skills uniquely valuable for commercial real estate.

Shannon is active in the community as member of Redeemer Community Church, Secretary of the board for the Friends of Olde Downtowne, member of the planning committee for the Blue Plum Music and Arts Festival for downtown Johnson City, and member of the 2013 fundraising committee for the United Way of Washington County, TN. Shannon was also recognized as a 40 Under Forty recipient by The Business Journal of Tricities, Tennessee/Virginia.

Shannon is a native of Ohio and a Magna Cum Laude graduate of Milligan College with Bachelor of Science degree in Business and Communications. She has lived in Johnson City for over 20 years with her husband and two daughters.

She loves Downtown Johnson City, cooking spaghetti for 100 people, and renovating her 1890’s era home.

Contact her on twitter @thinkshannon.

Commercial Construction

Doug Vicars

Doug Vicars

Vice President of Commercial Construction

Doug joined Mitch Cox Construction, Inc. in 2007 to run the construction of our Value Place Hotel Projects. With over twenty years’ experience in construction, Doug has served as a Project Manager, Senior Project Manager, and is currently the Vice President of Commercial Construction for Mitch Cox Construction, Inc.

Doug was born in Johnson City and attended the Construction Engineering Technology (CET) program at ETSU. Doug currently serves on the CET Advisory Board. The board is made up of local Construction Professionals who attended the Construction Engineering Technology program.

Doug is currently a board member for The Gray Quarry. The Gray Quarry is a local non-profit diving spot created to promote a safe family friendly diving location.

Doug and his wife Samantha have one child, Chance. They all enjoy boating and scuba diving.

Lisa Daniel, PMP

Lisa Daniel, PMP

Residential Project Manager

With over nine years in residential construction, Lisa has served as a Project Manager for Mitch Cox Construction, Inc. since joining the company in 2004. She has overseen the custom and semi-custom construction of houses in Hunter’s Lake, The Ridges Overlook, Waterbrooke, Willows Ridge and The Villas at Netherland Lane.

Lisa holds an Associate degree in Drafting and Design from Northeast State Community College. Prior to working with the Mitch Cox team, Lisa was a cellular communication project manager for five years where she led the construction of cell towers.

She has served as the President and a member of the Architectural Review Board of the Homeowners Association at the Lake Harbor Estates. Also, she works with various community improvement projects including United Way, Coalition for Kids and Impact Johnson City.

Lisa lives in Johnson City with her husband, Paul, and their two children.

Mike Cannon

Mike Cannon

Development Partner, Architect

With over thirty years of experience as an architect, Mike has managed the architectural division of Mitch Cox Companies for more than ten years. Prior to joining with Mitch Cox, Mike owned and operated an architectural firm for twelve years. He has provided architectural services throughout the entire southern region.

Mike holds a Bachelor’s Degree in Architecture from the University of Tennessee School of Architecture. He specializes in the design and construction of general and professional office spaces, medical offices and clinics, retail and commercial centers, industrial and warehouse buildings, hospitality and institutional facilities, and residential projects.

He is a member of Central Baptist Church where he serves on the building and grounds committee and assists with children in Sunday School. He is a past member of the Board of Directors for the Hospital Guest House. He is also a former member and Vice Chairman of the Town of Jonesborough Historic Zoning Commission.

Mike resides in Johnson City with his wife, Vicki, and has two married daughters

Jeremiah Trowbridge

Jeremiah Trowbridge

Project Manager

Jeremiah has worked with Mitch Cox Construction since May 2014. He has 21 years of total construction experience. He spent 6 of those in residential construction, 7 years in commercial construction supervision, and 8 years in commercial construction project management.

Jeremiah lives in Church Hill, TN with his wife, Janie, and their 3 children. He can often be found spending quality time with his family in rural Tennessee. A true outdoorsman, Jeremiah also enjoys mountain biking, hunting, and fishing.

Multi-Family Construction

Daniel Lewis

Daniel Lewis

Vice President of Construction, Multi-Family

In March of 2014, Daniel Lewis joined Mitch Cox Construction as a project manager over the company's growing multifamily division. In this role, he oversees five multifamily sites including Boone Ridge Townhomes, Pickens Bridge Village, Villas at Lavinder Lane, Villas at River Bend, and Villas at Island Road. His duties include but are not limited to purchasing materials, scheduling subcontractors and vendors, coordinating superintendents, managing bids, and analyzing project costs.

Daniel specializes in BuilderTrend software, a web-based home builder software to optimize communication between the builders, their customers, vendors, and subcontractors.

Born and raised in Elizabethton, Daniel attended ETSU before pursuing a 14-year career working for himself as a Tennessee State licensed contractor building custom and spec homes, subdivisions, and apartments. Also, Daniel owns a 300-unit storage facility in Elizabethton. Daniel and his wife have two children. He enjoys riding motorcycles, going to the lake and traveling with family.

Daniel's office is located onsite at Boone Ridge Townhomes. His phone number is 423-895-0032 and his email is dlewis@mitchcox.com.

Tim Lonon

Tim Lonon

Project Manager

Tim joined Mitch Cox Companies in April 2018 to become a team member with the multifamily construction department. Tim studied architecture and design and graduated from East Tennessee State University from the construction engineering program.

Tim met his wife Heather in college and has enjoyed living and working in east Tennessee since that time. He has worked for an aluminum storefront contractor in Kingsport, an interior design firm and a granite countertop manufacturer in Johnson City.

Tim brings his experience to Mitch Cox Multifamily to help build developments where individuals and families can enjoy living and creating a home in an attractive and thoughtfully planned community.

When he’s not working, Tim enjoys mountain biking, live music events with his wife and encouraging his two sons to discover and use their talents to serve others.

Travis Royston

Travis Royston

Project Manager

Travis is a native of Elizabethton, TN and has been employed with Mitch Cox Construction since 2017 serving as project manager in the multi-family division. Travis is a 5th generation contractor and literally grew up on job sites and in the construction business.

As Project Manager, Travis is responsible for scheduling sub-contractors, ordering materials, planning for the developments and managing the divisions personnel and resources.

Since serving in this capacity the following communities has been developed: Villas at Island Road in Bristol TN, The Villas at Riverbend in Kingsport, TN, The Villas at Pickens Bridge, Piney Flatts, TN, Town-view Villas in Elizabethton, TN, and The Villas at Lavender Lane in Bristol, TN. Current projects include:  The Villas at Avery Creek in Arden, NC, The Villas at Pigeon River and The Villas at Kyker Ferry both in Sevierville, TN.

Prior to joining Mitch Cox Construction Travis was very instrumental in real estate construction and development in Carter County, TN where his company constructed custom and spec residential homes, commercial buildings and swimming pool design and builds. During this time he also spent 16 years with the Johnson City Fire Department serving the community as shift sergeant, EMT/IV tech.

Travis Holds a Tennessee Real Estate Brokers license, Tennessee Residential Contractors License, Tennessee Commercial Contractors license, HVAC Certification, Inspectors Certifications and a Tennessee Auctioneers License where in 2006 was named Tennessee State Champion Auctioneer.

Travis has served on numerous boards locally and nationally and has raised over 4 million dollars for non-for-profit organizations in the past 20 years as an Auctioneer.

Travis is happily married to his wife of 21 years Lori Royston, whom is employed at Ballad Health and they have three kids Kaysi, Caleb and Cash. Their daughter Kaysi plays golf for the University of Maryville and is pursuing a career in dentistry. Travis enjoys his free time with his wife and family on their farm where they raise angus cattle as well as at their kids sporting events where Travis coaches their travel baseball teams.

Hotel Management

Philip Cox

Philip Cox

Development Partner, President of Hotel Management Services, Inc.

With over 15 years experience in commercial real estate sales and development, Philip Cox acts as both a development partner with Mitch Cox Companies and president for Hotel Management Services, Inc. (HMS). He is a graduate of Southern Methodist University holding a BBA in Real Estate Finance. He also holds real estate licenses in Texas and Tennessee.

Before coming to Mitch Cox Companies, Philip was a successful commercial real estate broker in Dallas, TX with the firm Marcus and Millichap where he transacted over 23 million dollars in sales of office and retail in just two years. During the last five years, Philip has developed retail, self-storage, and hotel projects for Mitch Cox Companies. Now, he focuses primarily on driving growth and acquisitions for the HMS portfolio.

Philip is highly involved in the Johnson City community. He has been a board member of The United Way of Washington County, The Boy Scouts Sequoyah Council, and Good Samaritan Ministries where he served as President. He also serves on the Johnson City Development Authority as well as the Johnson City Community Development Authority.

Kathy Maile

Kathy Maile

VP of Strategic Development and Asset Management

Maile joined HMS in January of 2014, three years after the firm’s founding in 2011. When she started, the company had 10 hotels under management. Under her leadership as the Senior Vice President of Operations, the HMS portfolio more than doubled to 22 properties in seven states. Maile transitioned into the role of Vice President of Strategic Development and Asset Management in 2019, where she leverages over 30 years of hotel management experience to continually refine the focus and strategy of HMS.

In addition to her wealth of hotel management knowledge, Kathy is also a certified executive and corporate coach. Kathy and her husband Joe reside in Johnson City, TN.

Terri Dombkowski

Terri Dombkowski

VP of Operations

Since joining Hotel Management Services, Inc. in January 2017, Terri has led the operations group first as Regional Director of Operations and currently as Vice President of Operations.

Terri has over 30 years of experience in the Hospitality Industry working with major hospitality companies such as Red Roof Inns, Motel 6, Hilton, and Extended Stay America.

A native of Columbus, Ohio, Terri currently lives in Frederick, Maryland.

David Weiss

David Weiss

Director of Revenue Management & Sales

In his 40th year in the lodging industry, David heads up the Revenue Management and Sales departments for Hotel Management Services.  He joined HMS in April of 2016 and immediately had a positive impact on the company’s revenue, contributing to Year-over-Year double-digit RevPAR increases in his first two years.

Before joining HMS, David helped several ownership/management companies, including MHM, Richfield, Sunburst (Choice Hotels) and NextGen Hotels achieve success in their Operations, Sales and Revenue efforts.  Most notably, David served as Vice President – Revenue Management of Extended Stay Hotels (Extended Stay America/Homestead Studio Suites).  Under the ownership of The Blackstone Group, David was a critical part of the company’s growth to 700+ hotels in North America.

David attended the State University of New York at Oswego and has completed many hotel management related courses around the country.  In his free time, David and his wife, Carrie, enjoy traveling, cooking, sports and catching up with his 4 grown children.

Commercial Property Management

Patrick Fleenor

Patrick Fleenor

Commercial Property Manager

As a commercial property manager, Patrick leads Cox Property Management - the commercial property management division of Mitch Cox Companies. With over nine years of experience in the construction field, Patrick brings to the table a blended background of construction and property management to the Mitch Cox properties and tenants.

Patrick joined Mitch Cox Companies in 2011 as the maintenance technician for Mitch Cox Realtor, Inc. Two years later, he was promoted to handle project coordination and property management of the newly created standalone entity, Cox Property Management.

Patrick graduated from East Tennessee State University with a Bachelors of Science degree in Science. He completed the FMI Project Manager Academy in 2014 and achieved his Tennessee Department of Environment and Conservation (TDEC) certification for Tennessee Erosion Prevention and Sediment Control in 2015.

Patrick lives in Johnson City with his wife Lisa, and their two kids, Wade and Cooper.

John Phillips

John Phillips

Service Manager

John Phillips joined Cox Property Management as Service Manager in 2015. He brought with him many years of Property Maintenance and Management experience.  John owned a successful Property Maintenance Company in Florida for 8 years before moving to TN. He has held a Real Estate License for over 12 years. John oversees our maintenance staff and he is a familiar face at our Commercial Properties, ensuring that every Owner and Tenant is provided prompt and efficient assistance with all their property needs.

Paula Shipley

Paula Shipley

Commercial Property Administrator

Paula came to Mitch Cox Companies in 2015, bringing over 20 years of Financial, Customer Service, and Executive Administration Experience. After initially serving in the Receptionist/HOA Assistant Management role for a year and serving briefly in Accounting, the Commercial Property Administrative Assistant position became available. This has been a perfect fit for Paula as she enjoys assisting our Owners and Tenants with their Commercial Property needs.

Residential Property Management

Karen Ricker, CMCA

Karen Ricker, CMCA

Community Association Manager

Karen, as a certified Community Association Manager for JMC Management Company, a division of Mitch Cox Companies, is responsible for the management of over a third of the 18 communities representing 885 home owners in the company’s portfolio of common interest community agency contracts. She assists her communities board of directors in budget planning, long-term reserve evaluations, financial report review and maintenance coordination. Her knowledge and experience are an asset to those boards as they make strategic decisions for their community goals and forward direction. Karen provides valuable assistance to those owners selling and buying homes in her communities through communications with Realtors, financial institutions and closing companies. Additionally, she provides assistance as requested for other company managed associations. Excellent customer service is her focus in all areas of her management work.

Karen joined Mitch Cox Companies in 2014 as an Administrative Assistant/ Assistant community Association Manager and within a year was promoted to a full time Assistant Community Association Manager. In 2017 she earned her Certified Manager of Community Associations designation through the nationally recognized Community Association Institute. She is recognized as a committed and highly qualified professional with the knowledge and skills required to successfully manage community associations.

Karen grew up just south of Dayton, Ohio and moved to the area to attend Milligan College where she graduated with a Bachelor’s Degree in Office Administration and minor in Business Administration. She loved the area so much she decided to stay in East Tennessee. Karen is active in her church and gives back through service work to others through Mitch Cox Companies ministry projects and her own personal music and other ministry. She lives in Johnson City with her family and “fur babies.”

Sandy Thomas

Sandy Thomas

Assistant Community Association Manager

Sandy Thomas joined Mitch Cox Companies in March 2016 as Administrative Assistant/Assistant Community Associations Property Manager. She was recently promoted to full time Property Management and is responsible for providing operational support for over 20 residential community property management associations.

Before her current position at Mitch Cox Companies, Sandy served as an Assistant Manager at Bristol Motor Speedway where she oversaw the company’s retail operations since 2006.

Sandy has two children and lives in Bristol, TN with her husband Rich.

Magee Little

Magee Little

Assistant Community Association Manager

Magee Little currently serves as an Administrative Assistant/Assistant Community Association Manager for JMC Management Company’s Residential Property Management Team. Little is responsible for overseeing the operations of multiple residential communities in the tri-cities. Additionally, Magee provides a highly-proficient support system backed by excellent customer service skills.

Little has been a Chairperson for Upper East Tennessee Celtic Society, Chairperson for Appalachian Renaissance Faire, Inc., Executive Chairperson for Mountain View Elementary PTA, and an Executive Chairperson for Johnson City Council of PTA. Little currently resides in Johnson City with her family and enjoys hiking, music, and community outreach.

We create opportunities for others to succeed. ®

Want to join our team?

2304 Silverdale Drive, Ste. 200
Johnson City, TN 37601

P (423) 282-6582
F (423) 282-5903

service@mitchcox.com

Monday – Friday, 8:00 am – 5:00 pm

Connect with Us